Reputation.com is a Reputation Management Agency offering monitoring services to their clients. With the instantaneous impact of an online review, either positive or negative, every business needs to be aware of their online presence. Addressing the issues leading to negative comments on review websites as well as social media platforms raises the business image. Determining the source of positive reviews courts more positive interactions and maintains this image. Reputation.com has accrued a long list of awards include multiple years of recognition from the American Business Awards and TechAmerica's 2012 Entrepreneur of the Year for CEO Michael Fertik. Every company, whether brick-and-mortar or completely web-based, will benefit from online reputation management.